Seller Support Services - E-commerce Store Manager

We provide customized end-to-end e-commerce solutions from setting up and operating web stores to online marketing on an entirely outsourced basis. Our team of professionals will build, maintain & promote your store as unique as you. We will support you in expanding your business or when adapting to changing market conditions. At Seller Central Desk, we have experts on various ecommerce platforms to manage your stores.

Order to Cash:

This is the actual operations of any E-commerce business. Our experience has shown, every successful store has a minute focus on every aspect of order to cash. Your customers experience the service, before they experience the product. And this sets the tone for success or failure of business. We offer you high quality, detail oriented order to cash cycle service. We can operate this from any CRM that you use or from a simple excel sheet. But service remains of premium quality. Give your customers the best in class experience while they purchase from you. And there is a 60% likelihood they would return to you.

Catalogue management

Seller Central Desk will take the ownership of managing your product catalogue on your website and other Marketplaces. Be it as simple as updating the actual inventory at specified intervals OR filling complex feed templates to list products on Amazon, Rakuten etc., we are there for you. We can assist you with All technical aspects of uploading a product according to specification and general product listing management including but not limited to listing new products, Creating product variations, updating existing products, identifying and fixing errors on existing listings, image editing, updating price and inventory and much more.

Customer Support

It is a universal truth that customers are the most important assets of a business and looking after them is essential to your success. Our team helps you in providing superior customer service that could be benchmarked to the industry. We can take care of your customer queries, guide them through your products, answering them on order status, processing returns & exchanges, addressing concerns, feedback mechanism and even engaging with customers on Social Media channels as well.

E-commerce Analytics

We keep track of your important metric and we help you to collect, organize, analyze and interpret your customer and sales data. We could help you to identify the right metrics if you are new to e-commerce. Our sales & trend analysis will definitely drives you in taking the right business decisions to increase the sales. If you have been tracking the numbers and report already, we will help you automate the calculation by building customized tools in excel and Google Spreadsheets. We adapt to the needs of your business and the expectations of your clients. If you have any specific query related to any service in e-commerce industry, please send us through service enquiry form.